When you visit www.eightlife.co.uk we collect certain personal information which is used or shared when you make a purchase or browse.
We automatically collect information about your device, including about your web browser, IP address, time zone and some of the cookies that are installed on your device. This helps us to improve our service to you.
We collect information about the products and web pages you browse and which search terms referred you to our site, including information about how you interact with the site. Automatically collected. Again this will improve your experience with our website.
We collect data using cookies (data files that are placed on your device or computer and often contain a unique anonymous identifier). For more information about cookies and how to disable them if you wish please visit http://www.allaboutcookies.org.
Log files will collect and track actions occurring on the site, including your IP address, browser type, internet provider, referring/exit pages and date and time stamps.
We may use web beacons, tags and pixels which are electronic files that are used to record Information about how you browse the site.
When you make a purchase through Eightlife we collect certain information from you, this includes your name, billing address,shipping address, payment information (including credit card numbers), email addresses and phone numbers. This is Order Information.
Device Information and Order Information is referred to as Personal Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, and arranging for shipping).
We will also use this information to communicate with you as well as screening your Information for potential risk or fraud.
The device information that you provide to us is collected to help us to screen for potential risk and fraud (particularly your IP address, and we regularly scan all card data through our secure banking site to check for unencrypted card details), additionally we also use your information to improve and optimise our site.
All personal Information is used strictly with your consent at checkout, once you have entered your payment details and finalised your sale you have given us consent to hold your information.
We use your personal information to share with Royal Mail for delivery purposes to fulfil your order. This includes providing Royal Mail with your email address and sms so that they can contact you directly to provide you tracking information. Royal Mail take security and privacy of their customers very seriously and regularly review systems and data.
We also use Google analytics to track visitors usage of our site. It tells us how many people visit our site, where visitors come to our pages from and how those visitors progress through our site.
We use your information to share with our payment processing providers. All your information is kept securely and payment details are encrypted.
We use anti virus software and a firewall configuration is used to protect cardholder data.
Access to personal information is strictly controlled for business need to know only.
Data Retention
All personal data is stored within our premises securely. All of our software is kept up to date and secure.
After an order is placed on our site we will maintain your order information for our records unless you ask us to delete this information. We will delete all customer information upon request to the Data Protection Officer within 30 days of asking us to do so.
We reserve the right to update this privacy policy in order to cover changes to our practices or for operational or legal requirements, so please review it frequently. Changes will take place with immediate effect after being posted onto the website.
This site is not intended for individuals under the age of 18, we do not knowingly collect data from children.
If for any reason you would like to contact us about this Privacy Policy please email us at:
help@eightlife.co.uk
Eightlife Ltd
Winnington House
2 Woodberry Grove
North Finchley
London N12 0DR
You have the right to ask us for copies of your personal information.
You have the right to ask us to rectify information you think is inaccurate . You also have the right to ask us to complete information that you think is incomplete.
You have the right to ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your Information in certain circumstances.
You have the right to object to the processing of your personal data in certain circumstances.
Re: Data Protection Officer
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Helpline: 0303 123 1113
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